Membership billing

Membership Payments and Dues Collection

Create membership invoices, collect online dues through Stripe, and review member payment history and outstanding balances.

Member Link connects membership records with invoices and online payment flows. Organisations can use Stripe-connected payment checkout for member dues, while staff retain responsibility for reviewing balances, provider fees and reconciliation. The organisation's Member Link subscription is billed separately from dues collected for the club.

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Create a clear amount due

Associate members with membership plans and issue invoices with traceable amounts and statuses. Members can review invoice history in the portal and use a payment link where the organisation's Stripe connection is configured. A payment request does not guarantee that a member completes payment.

Confirm the member, plan, due date and amount before sending.
Use invoice status and payment records to identify items needing review.
Handle exceptions with the club's normal accounting process.

Online checkout and provider setup

Stripe is the payment gateway used by supported membership checkout flows. The organisation must connect and configure its own Stripe account. Payment availability, settlement timing, card acceptance and processing fees depend on Stripe account settings and terms; Member Link does not set a universal processing price.

Pricing and cost boundaries

Understand household billing

For enabled household memberships, the primary payer and authorised accounts can pay eligible household invoices through grouped checkout. This is a payer workflow over separate member records and invoices, not automatic bundling of every household's subscriptions into one charge. Stripe notification settings require care when delegated billing is used.

Worked example: two eligible invoices of $30 and $20 can be selected for one $50 grouped checkout when the household payer and access rules allow it.
The club should check invoice allocation and payment status after checkout; a grouped payment does not remove the need for reconciliation.

Keep dues and software costs distinct

A 60-member club charging $25 per member would invoice $1,500 before processing costs if all 60 owe that fee. The software subscription, provider processing fees and any governing-body fee are separate amounts. Do not estimate net receipts without the organisation's actual Stripe rates and payment outcomes.

Renewal invoices Affiliate fees

Good to know

Common questions

Can Member Link collect membership dues online?

Yes, supported member payment flows use Stripe checkout when the organisation has configured its Stripe account. The actual payment methods and provider fees are determined by that account.

Does the monthly software subscription include card fees?

The software subscription and the club's Stripe payment processing are separate. Check the organisation's Stripe terms for current transaction and account charges.

Can a household pay multiple invoices together?

Eligible household invoices can be paid through grouped checkout by the configured primary payer or an account with the required pay grant. This does not automatically combine unrelated subscriptions or bypass household access rules.

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Member records, renewals and household access—plus practical guidance when you need it.

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